Frequently Asked Questions

Can you customize the colors in my prints?

Some prints are available in multiple skin tones and hair colors! If your print has the option to choose your own colors, you'll see instructions on how to customize your colors in the product's description. Keep in mind, everything else about the print will remain as is.

Do you sell digital copies of your illustration?

At this time we do not sell digital copies of the illustrations in the shop. But if you sign up for the mailing list, you can receive a FREE digital coloring page delivered to your inbox every month!

Do you offer international shipping?

We do not currently ship internationally through the online store, but do offer international shipping on Etsy!

Do you accept returns? 

Yes! Exchanges are preferred and will be accepted within three weeks of purchase. Please contact me first via e-mail: joannalouisebaker@yahoo.com within two weeks of receiving the package before you send the item(s) to be exchanged back in their original condition. If for some reason you are unhappy with your order, let me know. I will accept a return for money back in the form it was paid as long as the item is in its original condition. The customer is responsible for all exchange/return shipping fees.